Using a practice management package like e-clinic makes managing a clinic significantly easier. electronic medical record (EMR) software good practice management package will allow you to store patients’ personal data, book appointments and keep a record of appointments and their outcomes, record clinical information, manage invoicing, keep track of stock levels, contact patients via email, text or letter, and target patients with appropriate marketing campaigns. An effective practice management system should lead to reduction in your workload and decrease in your stress levels. Having a good computer system in place should also improve the accuracy and reliability of your data. Although the quality of your data is very much dependent on the person who enters it, there should be less scope for human error.
Training offers businesses the opportunity to expand the knowledge of employees, but some employers see training as expensive and doubt how cost-effective it is. Employers can also be concerned about staff members missing out on work time while completing training. However, despite some perceived drawbacks, training and development provides both the business as a whole and the individuals with skills, knowledge and other benefits that make the cost and time a worthwhile investment.
Delegation is assigning responsibility and authority to someone in order to complete a clearly defined and agreed upon task, while you retain ultimate responsibility for its success. Delegation will improve the efficiency of your clinic as well as the development of your team.
eClinic Software delegation, but it’s very important for a clinic manager to remember that they should know how to complete every job role in the office with a certain degree of efficiency and expertise. Members of a team look to the clinic manager for leadership and guidance, so they need to know that their manager will be able to help them if they require assistance. If there are certain tasks that the manager is not trained in, there is no harm in asking an employee to teach them – this fosters a good team spirit and a supportive environment.
Have you ever had to listen to yourself repeating the same instructions to colleagues? Or struggling to remember how to complete a task you last tackled a month ago? Remember feeling frustrated by the time and effort wasted? It does not have to be this way, and creating processes for every task you undertake in the clinic is the way to solve it.