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How CRM Integration modules works in Cloudpital?

Cloudpital CRM (Customer Relationship Management) modules are designed to help businesses manage their customer interactions and relationships with ease. Here’s how the CRM modules work in Cloudpital.

  • First we go to the Business Unit then click on the edit action of business unit which you want to connected with CRM .



  • Click on the add on then click on the Zoho CRM connected then screen should navigate to the  Zoho CRM integration screen.

  • In this screen Client ID, Client Secret and Authentication code should be add on by Zoho Api Console.

  • Zoho Api console should be open by this link.

  • In this screen Add the scope ,Time duration and click on create .

  • Click on the CRM and choose the production in which you create the lead, Account and Deal.

  • In this screen click on the Client secret copy the  Client Id and Client Secret and paste on the Business unit

  • In this screen copy the code and paste on the business unit Authentication code

  • Search the Link for Zoho CRM.

  • Click on the Setting icon on the right side and then click on the Modules and Fields to Available Modules For Integration for  Production Id.

  • In this screen copy the CRM layout code and paste on the Business unit .

  • In this Zoho CRM Integration Setting screen all the required paste and click on the Save button.

  • When we click on the save button the system generates a message ”Zoho CRM connected Successfully”

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