Creating a CRM Support Ticket in Cloudpital is a simple and straightforward process. Follow the steps below to create a support ticket:
- Click on the “Support” tab located on the top menu bar.
- Click on the Plus New Ticket to add the new ticket.
- Fill in the required fields, including the Status of the ticket, Name ,Email, Mobile No and also write the Message
- Click on the “Save “ button to create the ticket. When we click the system generates a message “Ticket has been added Successfully.”
It is important to provide as much information as possible when creating a support ticket to ensure that the support team can quickly and accurately address your issue. Be sure to include any error messages, steps to reproduce the issue, and any other relevant details.