Permission Setting for WhatsApp Business Integration:
Go to Business Unit.
We need to edit the business unit’s branch from which our user has logged in.
Click On Add-Ons.
Now we need to Connect TWILIO for further process
Click on Connect it will lead you to the WhatsApp Credentials Screen.
Fill in the required fields according to the information provided by TWILIO.
After filling all the required fields the status of TWILIO will change from Connect TO Connected.
Now on the same screen—> Click on Reminder Profiles.
In this screen, you will see a check box (Send SMS to Patient When Appointment is made or changed)
Mark the checkbox To enable service.
Now the process for enabling the WhatsApp Business integration service is completed.